MY IP (Hosted IP Telephony)

Hosted telephony provides all the features and functions of a telephone system but instead of requiring a cabinet at the customer’s premises, the service is provided remotely for a rental charge. This means there is no capital outlay required and the rental charge is a 100 percent tax-deductible business expense. This makes hosted telephony ideal for start-up businesses and organisations that are growing and moving premises frequently.

Hosted telephony is also an excellent choice for businesses with remote home workers or organisations operating across multiple sites, because it allows free calls between users even at remote locations from the main office. Remote teleworkers get access to all the features and functions of the hosted system, just as if they were in a central office.  Remote teleworking using hosted telephony can also allow a virtual business to operate, where all the staff can work from home. They can still keep up the appearance of a conventional business because hosted telephony provides full telephony functionality such as call transfers and hunt groups, for a professional business response.

Virtual Telecom offer a hosted telephony service called MY IP, which is a pre-configured ‘plug and play’ solution. It’s simple to use and can be managed via an on-screen browser based interface. The onscreen interface also allows a full range of call handling facilities such as call transfer and call management functionality for features like hunt groups. The ability for customers to manage the system setup without third party engineering support greatly reduces operating costs and increases system flexibility.

So if you want to provide a professional telephony response without the need for the expense and capital outlay required for traditional phone system you should certainly consider a hosted telephony solution. If you’d like to know more about hosted telephony give us a call on 0208 123 9707.